Legal Information Based on the Act on Specified Commercial Transactions
NANACOCO (hereinafter referred to as "the Company") considers the proper handling and protection of customer's personal information to be a social responsibility. The Company has established the following Privacy Policy and will handle all personal information appropriately and safely.
1) Definition of Personal Information
Personal information refers to information about an individual that can identify a specific individual, such as name, date of birth, gender, telephone number, and email address.
2) Collection and Use of Personal Information
The Company will collect and use personal information only within the scope necessary for the following purposes.
The collection and use of personal information by the Company is based on the customer's voluntary provision, and by providing personal information, the customer is deemed to have consented to the Company's use of personal information in accordance with this policy.
・Tasks necessary to deliver products ordered from the Company.
・Provision of information deemed beneficial and necessary to customers, such as new product announcements.
・Inquiries and confirmations from the Company necessary for business operations, and collection of opinions for service improvement.
・Responding to various inquiries.
3) Management of Personal Information
To prevent leakage, loss, or damage of personal information, the Company will appoint a personal information protection manager, strive for sufficient security protection, and appropriately manage entrusted personal information to keep it accurate and up-to-date.
4) Provision of Personal Data to Third Parties
Unless otherwise stipulated by laws and guidelines, the Company will not provide personal information to third parties without consent.
5) Supervision of Outsourced Parties
In order to perform tasks such as providing products and services to customers, the Company may provide a part of personal information to external contractors. In such cases, the Company will manage outsourced parties to ensure that they handle personal information appropriately.
6) Disclosure and Correction of Retained Personal Data
If a customer wishes to inquire about, modify, or delete personal information provided to the Company, we will promptly respond within a reasonable scope after verifying the customer's identity.
For opinions, questions, or other inquiries regarding the Company's handling of customer's personal information and this Privacy Policy, please contact us at the following:
NANACOCO
Motoazabu YS Building 401, 2-1-21 Motoazabu, Minato-ku, Tokyo 106-0046
Mail：aloha@nanacoco-hawaii.com
7) About SSL (Secure Socket Layer)
The Company's website supports SSL, which encrypts communication between web browsers and web servers. Personal information entered by users, such as name, address, and phone number, is automatically encrypted.
8) About Cookies
A cookie is data sent from a web server to a web browser. By referring to cookies, the web server can identify the user's computer and allow for efficient use of the Company's website. Files sent by the Company's website as cookies do not contain information that identifies individuals.
Cookies can also be disabled by adjusting the settings of your web browser.
※ A cookie is information sent from a server computer to the customer's browser and stored on the hard disk of the computer used by the customer.
9) Disclaimer
While every effort is made to ensure the accuracy of the information published on the Company's website, the Company disclaims all responsibility for any actions taken by users using the information on the Company's website.
The Company disclaims all responsibility for any damage incurred by users as a result of using the Company's website, and for any damage caused by users to third parties.
10) Copyright and Portrait Rights
All text, images, and content on the Company's website are protected by copyright, portrait rights, and other intellectual property rights. Unauthorized use or reproduction is prohibited.
11) Changes to the Privacy Policy
This Privacy Policy may be changed as necessary from time to time due to changes in laws and regulations, operational reasons, or other reasons. Any changes to the Privacy Policy will be announced by updating this website.
Notation based on the Act on Specified Commercial Transactions
1) Company Name: NANACOCO Co., Ltd.
2) Representative Name: Nana Sato
3) Address: Motoazabu YS Building 401, 2-1-21 Motoazabu, Minato-ku, Tokyo 106-0046
4) TEL: 000-0000-0000
5) Mail: aloha@nanacoco-hawaii.com
6) Homepage: http://nanacoco-hawaii.com/
7) Payment Methods: Various credit cards (VISA, Mastercard, AMEX, JCB, ShopPay, ApplePay, GooglePay)
8) Payment Timing: Credit Card: Payment is processed at the time of order confirmation, and payment dates vary depending on each card company's closing date.
9) Shipping Fee: Varies depending on the product.
10) Sales Price: Displayed on each product detail page
11) Product Delivery Time: Usually shipped within ○-○ business days after order confirmation. However, arrival may be delayed due to traffic delays. Thank you for your understanding.
12) Special Provisions Regarding Returns: We do not accept cancellations, returns, or exchanges due to customer convenience. Thank you for your understanding. In the unlikely event of a defective product or incorrect delivery, please contact us within 7 days of product arrival. We will arrange for an exchange for a non-defective product or a refund. We will bear the shipping costs.